Valued Customer
First and foremost, during this unprecedented time, we want you to know that we value the health and safety of our customers and staff. As a business, Ladd-Hanford Kia is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs.
We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.
Our steps include:
- Thorough cleanings of all dealership facilities daily
- Sanitizing gel and foam stations available on-site
- Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well
- Adhering to the recommended six feet of social distance from other staff and customers
- We have removed some of the seating in our service waiting area for Social Distancing. Â
- We are sanitizing customer vehicles after completing any service and also any service loaner vehicles.
- We are requesting all customers and employees wear face covering while at the dealership as per State of PA guidelines
We will be adjusting schedules and operations for some of our staff to ensure that we stay well and can continue serving our customers efficiently. Our service department remains open by appointment for your convenience with the following updated hours:
Service is Open for maintenance, repair and warranty work.
Sales is NOW OPEN to serve you.
Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership.Â
No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.
Together, we can maintain a healthy environment and combat the spread of COVID-19.
On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.
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