"Jason Stickler goes the Extra Mile for his Customers!!!"
(April 2010, purchased new Kia from Ladd-Hanford Kia)
Letter to Scott
Hanford dated May 8, 2010 -- Dear Mr. Hanford, My name is Rose, I am a
manager for Littman Jewelers. I know how hard it is to find good
help. I would like to commend one of
your sales associates, his name is Jason Stickler and he works in your Kia dealership.
This young man is an asset to your dealership. I called him on
Thursday 4/29/10 and explained to him what I was looking for and within 3
hours, I had a return phone call. Another dealership was looking for
10 days. The young man arranged to have my car to your dealership and
then to me, he offered to deliver the car himself if he could not locate
a driver. You have a valuable asset to your company. Jason is willing to
go the extra mile for his customers. I will be telling anyone
who is looking for a car about my experience!
Rose from Shamokin, PA
"Competitive Service Prices"
(Voice message to the owner on March 24, 2010)
Scott. Just
wanted to tell you that you I was checking pricing all over to get our
car inspected. It probably needed about fifteen hundred dollars worth
of work. And your prices were
competitive and below. And I always trusted taking the car there
but I just wanted to let you know your
prices are really competitive. Really appreciate it. And the
service girl, Cheryl, was extremely
helpuful. I know you get complaints, but here's a call to say
good job. Thank you.
John F. from Lebanon PA
